Refund policy

Clayful Things - Refund Policy

Returns

Due to the nature of our products (DIY craft kis and clay supplies), we do not accept returns once items are opened.

Refunds

We're happy to issue a refund or replacement if: 

Your kit arrives damaged or defective

Your received the wrong item 

To request a refund, please contact us at clayfulthings2025@gmail.com) with 7 days of delivery, including your order number and photos of the product.

Exchanges

We do not offer exchanges. If there's an issue with your order, we'll work with you make it right. 

Final Sale Items

All sale items and digital downloads are final sale.